Program problems on Windows Vista

[Derek Bump]

Thanks Scott.

I just created a system profiler that generates a report about nearly
every aspect of the system and emails it to me.  I just finished testing
it on XP Home and Vista Home Premium and it worked wonderfully.  I did
get an interesting error on Vista though:

"This program requires MSVBVM50.dll, which is no longer included in this
version of Windows."


Derek Bump
Dreamscape Software
http://www.dreamscapesoftware.com

___________________________________________________________________
Compress your photos quickly and easily with JPEGCompress 2.9!

http://www.dreamscapesoftware.com/products/jpegcompress/



Scott Morrow wrote:
> Hello Derek,
> I am trying to pin down a (similar?) problem that happens if the
> application is being run on a multiple-user system but it is not
> installed or launched by the primary user.  Just a thought in the dark.
> 
> -Scott Morrow
> 
> Elementary Software
> (Now with 20% less chalk dust !)
> web     http://elementarysoftware.com/
> email   scott at elementarysoftware.com
> 
> -----------------------------------------------------------------
> 
> On Nov 27, 2007, at 4:11 PM, Derek Bump wrote:
> 
>> I'm wondering if anyone has been experiencing this problem and knows how
>> to solve it.  I've got 2 customers, one is using Windows Vista Home
>> Premium and the other is using Windows Vista Business.  They both
>> experience the same problem with JPEGCompress 2.9.
>>
>> They can launch the program once, use it just fine, and then close it.
>> When they attempt to launch the program again, they get a Windows error
>> message saying that the program cannot be opened.  One user supplied me
>> with the following Windows Error Data:
>>
>>   Problem signature:
>>   Problem Event Name:    APPCRASH
>>   Application Name:    JPEGCompress.exe
>>   Application Version:    2.9.0.0
>>   Application Timestamp:    467ba830
>>   Fault Module Name:    ntdll.dll
>>   Fault Module Version:    6.0.6000.16386
>>   Fault Module Timestamp:    4549bdc9
>>   Exception Code:    c0000005
>>   Exception Offset:    00061c02
>>   OS Version:    6.0.6000.2.0.0.256.6
>>   Locale ID:    1032
>>   Additional Information 1:    64d7
>>   Additional Information 2:    081335f078811e1fd639bc6c63d83627
>>   Additional Information 3:    3fdc
>>   Additional Information 4:    35fc8982503f4afb4ff8fb0737cc1a55
>>
>> So far I've tested JPEGCompress 2.9 on Windows Vista Home Basic, Home
>> Premium, Business and Ultimate.  Premium, Business and Ultimate were all
>> checked using VMWare.
>>
>> So far I am unable to identify any common ground between the two users
>> other than they are using Windows Vista.  Any ideas?
>>
>> I've had them try the program in Safe Mode, uninstalling and
>> re-installing, they all have enough memory and disk space, latest
>> updates.  I'm running out of ideas.
>>
>>
>> Derek Bump
>> Dreamscape Software
>> http://www.dreamscapesoftware.com
>>
>> ___________________________________________________________________
>> Compress your photos quickly and easily with JPEGCompress 2.9!
>>
>> http://www.dreamscapesoftware.com/products/jpegcompress/
>>
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