How to Debug QT?

[Pierre Sahores]

Katir,

By default and to let users get Darwin Streaming Server streamables  
movies played on their desktops, QT prefs are never set as expected  
on the win32 platform. Perhaps could you verify this point with your  
customer, even if the movies are availables in dowloadable mode only ?

Best,

Pierre

Le 3 sept. 06 à 05:38, Sivakatirswami a écrit :

> Jack Rarick wrote:
>
> No, doesn't need QT 7+    in fact I've stopped distributing H.264  
> because Windows users
> can't view them as the MPEG10 plug-in is  only lately bundled
> in the OS installed on the "home entertainment center" windows boxes.
>
> Many Windows users still don't have it  and may never have it.
>
> I stick to MPEG4 now either extension .mov or .mp4 seems to work
> on any windows machine with 6.5.2
>
> Yes, come to think of it, this lady did upgrade to 7+ but others  
> who are using
> 6.5.2 are OK. But:  conundrum: other Windows users running
> QT 7+ are having no troubles...Rev players perform as expected.
>
>
>
>> Just a thought. Does the user need Quicktime 7+?  Quicktime is NOT an
>> intergrated element of a window's machine. You can use an  
>> Applescipt on
>> MacOS to check - i'm not sure what to on a Window's machine.
>> Jack Rarick
>> Braintree Athletic Systems
>>>>> katir at hindu.org 09/02/06 4:26 PM >>>
>> Help! I'm just entering the scary world of support for software  
>> one deploys. Fortunately traffic is very low
>> That's good. Unfortunately I don't know where to begin to solve  
>> some problems that are
>> experienced only on some machines. Every developers dilemma, no  
>> doubty
>> This lady tell me our app that has players in it that are set to
>> remote URL's are failing to draw controllers, and there is no  
>> sound from
>> the movies.
>> Screen shots here:
>> http://www.hinduismtoday.com/digital/support/discourse.jpg
>> http://www.hinduismtoday.com/digital/support/movie.jpg
>> the image poster on the "discourse" one is actually an image set to a
>> remote
>> url.jpg (not  from the player, which is just an audio file)
>> If we put the players to SMIL files, it crashes Revolution on her box
>> and the Microsoft crash report says QT is causing the problem.
>> If I get her to run a gestalt, her OS and hardware profile
>> Windows XP, Service Pack 2, plenty of ram  etc.
>> all look exactly the same as some other windows users who tell me
>> "Oh everything works perfectly... never had a problem from the
>> beginning!"
>> OK, so, #1 I need some "mentoring"
>> What do you professionals do when this kind of thing comes to you.
>> #2, any clues on the QT problem and solutions?
>> Sivakatirswami
>> www.himalayanacademy.com
>> Get Hinduism Today Digital Edition. It's Free!
>> http://www.hinduismtoday.com/digital/
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> -- 
> Om shanti
> (In  Peace)
>
> Sivakatirswami
> www.himalayanacademy.com
>
> Get Hinduism Today Digital Edition. It's Free!
> http://www.hinduismtoday.com/digital/
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Pierre Sahores
www.sahores-conseil.com