video tutorials not working

Robert Mann robmann at
Fri Oct 27 20:01:01 EDT 2006

I got a new laptop and I am not able to get the videos to play even after
downloading ensharpen codec any ideas what to do next?


Robert Mann

-----Original Message-----
From: use-revolution-bounces at
[mailto:use-revolution-bounces at]On Behalf Of J. Landman
Sent: Thursday, June 29, 2006 10:47 AM
To: How to use Revolution
Subject: Re: video tutorials not working

Robert Mann wrote:
> I am not able to view the video tutorials, I get a message saying
> is missing software required to perform this operation", I have updated my
> QuickTime to the latest version, is there something else that I need? I
> hear the sound but no video.

You need to make sure the Ensharpen codec is installed. Rev should have
asked you if you wanted to install it when you ran the Rev installer. If
you agreed to the installation, you may need to restart your computer to
make it active. If you did not agree, then you can try re-installed and
click Yes when it asks. Alternately, you can download and install the
codec yourself from this web page:





Jacqueline Landman Gay         |     jacque at
HyperActive Software           |
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