Win XP and Rev 2.7

[Mark Smith]

<to be remembered is that your feedback does not necessarily reflect  
the true situation.>

Exactly why 'shouting too loud' doesn't go down well...speaking in a  
reasonable tone of voice never seems to cause much trouble, though.

Mark

On 22 Feb 2006, at 21:14, Bob Warren wrote:

> Kevin wrote:
>
> >The 2.7 release was primarily developed on Windows and extensively  
> >tested there.  We haven't had any bug reports or support problems  
> that >suggest it isn't stable.  If there was a far-ranging problem  
> we would >have had a lot of feedback in support to that effect.   
> Obviously if >there is a specific problem, perhaps related to your  
> machine or usage, >we need to track it down and fix it.  Please  
> contact support at runrev.com >with as many details as you have, and  
> we will work with you to track it >down from there.
>
> One point to be remembered is that your feedback does not  
> necessarily reflect the true situation. In my own case for example,  
> during my first try of 2.7 I noted a number of bugs that were  
> likely to upset my application and also important things that I had  
> complained about previously that had not been fixed. But since I am  
> fed up, sick and tired of complaining about bugs, I just shrugged  
> my shoulders and kept my mouth shut. I am probably not the only one  
> to react in this way.
>
> The double bind is that while we all recognise that Rev is a great  
> product with an enormous potential, if we shout too loud about its  
> defects we get accused of spreading negative propaganda, and the  
> bugs don't get fixed anyway (at least not quickly enough).
>
> Bob
>
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