Runtime Revolution Ships Revolution Media

[Roger.E.Eller at sealedair.com]

Chipp Walters <chipp at chipp.com> wrote:
> All that said, looking back, I've found these type of decisions were
> made best not in a vaccuum, but with the help of trusted advisors. At
> Human Code we had a board of directors, which met each quarter and
> frequently offered different and valuable advice utilizing other's
> experiences and perspectives, which helped me as CEO, make good
> decisions. It's unfortunate RunRev doesn't work with a board of
> advisors, as I'm sure a few past misteps in the past could've been 
averted.

I fully agree with this approach. It makes for a win/win situation for 
both the company as well as the established customer base. As a matter of 
fact, our company utilizes a certain high-end system that is 
internationally respected in the industry. Each year, a group of end-users 
and management attends an event which allows us direct access to the 
developers of our chosen system. The users sit down and voice their 
concerns, problems, bugs, feature requests, etc. to the entire group of 
developers and leaders of this company. We even vote on what is most 
important, and user opinion actually carries more weight than anything 
else. After all, the customer is always right. It's like bugzilla, but 
without the clunky interface, and you leave the event knowing that your 
votes and input have made a real difference in the direction of the 
product.

Roger Eller <roger.e.eller at sealedair.com>