Learning center videos don't play

[J. Landman Gay]

Someone running Windows XP is having problems running the Learning 
Center videos, and I'm wondering if anyone here has encountered this 
problem before. The videos download correctly and are stored in the 
correct Revolution cache folder, so a network problem isn't the reason. 
If he double-clicks the video inside the folder, Windows Media Player 
launches and plays the video okay, which means the codec is also 
correctly installed. However, the video does not display or play when he 
clicks the Play button inside the Revolution Learning Center after the 
download. He has installed QuickTime to see if that helps, but the 
result is the same.

Has anyone else encountered this?

-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com