Billing for upgrade?
heather at runrev.com
Tue May 21 09:53:01 EDT 2002
> Dear Heather,
> I'm not sure if you're the one I should be writing to about this; if not,
> could you pass it on to the right person?
> I bought a "professional" license for Rev 1.1 last fall at the $199 offer
> price. Recently I downloaded the upgraded to 1.1.1, which I thought was a
> free upgrade for licensed users. I just received my latest credit card
> statement and found I've been charged a second $199. My perusal of the
> license agreement doesn't make it particularly clear to me what is intended,
> but my experience elsewhere is that bug-fix upgrades are typically free to
> licensed users.
> Could you please clarify this for me? Thank you!
> And by the way, Revolution is a terrific product.
Yes, I am the right person, but all such licensing issues should be dealt
with off list... For the record, you haven't been charged for the upgrade,
it's a mix up. I'll write you off list.
> Stuart Milliken
> use-revolution mailing list
> use-revolution at lists.runrev.com
Heather Williams <heather at runrev.com> <http://www.runrev.com/>
Runtime Revolution Ltd.
Tel: +44 (0) 131 7184333 Fax: +44 (0)1639 830707
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