Light Windows programs takes 40 s to load

J. Landman Gay jacque at hyperactivesw.com
Tue Aug 8 12:39:06 EDT 2023


Removing the print driver or spooler works on the current machine but it 
will affect any other user who runs the app. We have a steady stream of 
support tickets from Windows users and a boilerplate response prepared.
--
Jacqueline Landman Gay | jacque at hyperactivesw.com
HyperActive Software | http://www.hyperactivesw.com
On August 8, 2023 11:09:41 AM panagiotis m via use-livecode 
<use-livecode at lists.runrev.com> wrote:

> Hello all,
>
> We recently fixed a bug (affecting mainly Windows 11) where the LC
> installer, the LC IDE and Windows standalones were crashing on startup. It
> turned out this was caused if some generic printer drivers were installed
> in the device, and installing the official printer drivers from the
> vendor's website prevented the crash. We had reports for Brother printers,
> Epson and HP if I remember correctly.
>
> The fix we added did fix the crash, but in some cases caused a delay on
> startup, if the device still had the "generic" printer driver installed.
>
> That's why I asked to quit the printer spooler and try again - if it works
> with the printer spooler not running, it means that this device has a
> "generic" printer driver installed, so Dar could just install the official
> driver from the vendor's website and have the issue fixed.
>
> Kind regards,
> Panos
>
>
>
> On Tue, 8 Aug 2023 at 18:36, Bob Sneidar via use-livecode <
> use-livecode at lists.runrev.com> wrote:
>
>> Pardon me if you know this already. Apps that are capable of printing will
>> attempt to connect to the default printer upon launch. Panos is trying to
>> isolate an issue where if the default printer is unresponsive, your app
>> will wait until the process times out before proceeding. In Windows the
>> Print Spooler service is the broker for all print processes. Stopping this
>> service will prevent the long timeout.
>>
>> If using Windows, pop the Windows menu then start typing the word,
>> “Service”. Once you see “Services” open it, then find the Print Spooler
>> service (the list is Hot Typable but you have to select one of the services
>> first, otherwise just scroll down) the slick the Stop Service button.
>>
>> BTW I would not use the task manager for this. I do not see either of
>> those names in my tasks. I think the Print Spooler task is actually named
>> Spoolsv.
>>
>> Bob S
>>
>>
>> On Aug 8, 2023, at 7:26 AM, Dar Scott via use-livecode <
>> use-livecode at lists.runrev.com> wrote:
>>
>> Sure, Panos! Uh, what’s its name?
>>
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