issue related to Print.PrintSupport.Source.dll

J. Landman Gay jacque at hyperactivesw.com
Wed Aug 17 18:02:38 EDT 2022


The suggested fix in the bug report has worked for us:

https://quality.livecode.com/show_bug.cgi?id=23659

Basically, delete the driver that comes with Windows and get the driver from Epson. Most of the 
problems seem to be with Epson printers but if your customers have a different printer, try 
that OEM driver.

We had one instance where the user didn't have a printer at all, but just deleting the Epson 
driver fixed it.

On 8/17/22 1:45 PM, Douglas A. Ruisaard via use-livecode wrote:
> There was a flurry of discussions on the LC forum
> https://forums.livecode.com/viewtopic.php?f=9
> <https://forums.livecode.com/viewtopic.php?f=9&t=36870&start=45>
> &t=36870&start=45) in April to July regarding errors occurring involving
> Print.PrintSupport.Source.dll.
> 
>   
> 
> I will post on the forum as well but was wondering if anyone (including the
> Mothership) has had similar problems and if solution(s) have been found.
> The forum discussions seems to have ended with "some" possible solutions
> but, in my reading, nothing definitive.  Like the discussions on the forum
> *some* of my clients are experiencing this error but MANY are not. weird.
> 
>   
> 
> Douglas Ruisaard
> 
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-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com



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