Mudslinging and consequences - a change to our policy

[Bernard Devlin]

Thank heavens this policy change has finally come.  Baseless  accusations
can end up affecting perception. Surrounded by negative criticism one can
actually blame LC for defects that exist in oneself.  It has happened to
me, where I've tracked down the defect in my own work just before I was
going to write to the list and complain about a defect in LC. IMO the Forum
is even worse for this behaviour.  I think it's a product of the way Forum
software works.  People can search for something (not necessarily intending
any malice), and in their search uncover some past series of complaints,
and resurrect past complaints which again become the focus of the people
using the Forum.

That's not to say there are no defects. There's no software on the planet
that has no defects. I have had problems where I have been unable to
provide a recipe for a bug report. I simply couldn't detect a reproducible
pattern (and sometimes it appears no-one else has seen a particular
defect). But I understand the absolute necessity for a bug report to have a
reproducible recipe. In these cases I have to patient, committed and cast
my net of investigation further until I can find a reproducible pattern and
it might take weeks or months before a pattern emerges.

The one thing I've never doubted is the integrity of the people who work
for LC Ltd.

On Wed, Oct 27, 2021 at 1:00 PM Heather Laine via use-livecode <
use-livecode at lists.runrev.com> wrote:

> Dear List Folks,
>
> This list is intended for users to help each other in the use of LiveCode.
> Sometimes LC staff get involved and help out here also. It can be a great
> place to constructively discuss improvements. It is not a place to take
> potshots at each other, at LiveCode or at LiveCode staff. In the future, if
> a list member is perceived to be doing this by myself or by a reasonable
> set of other list members, they will be banned.
>
> For the avoidance of doubt, by taking potshots I mean:
>
> Accusations of untruths, lying or lack of integrity
> Persistently pointing out flaws in LiveCode without any positive
> suggestions on resolution
> Namecalling of any kind
> General rudeness - please re-read your post before sending and check it
> for tone
>
> Everyone is entitled to their opinion. What everyone is not entitled to do
> is express unfounded negative opinions about LiveCode and its staff on this
> list, which is run by LiveCode, for LiveCode, and for the benefit of
> LiveCode's users.
>
> I trust I make myself clear. This warning will not be repeated.
>
> Warmest Regards,
>
> Heather
>
>
> Heather Laine
> Customer Services Manager
> LiveCode Ltd
> www.livecode.com
>
>
>
>
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