Our survey - please don't discuss :)

[Bob Sneidar]

:-)

> On Oct 22, 2021, at 01:15 , Heather Laine via use-livecode <use-livecode at lists.runrev.com> wrote:
> 
> Hi Sean,
> 
> You didn't get the survey because you have opted out from receiving our surveys. This is not speculation, I checked, and you are clearly marked as opted out. So we can't send it to you. 
> 
> Best Regards,
> 
> Heather
> 
> Heather Laine
> Customer Services Manager
> LiveCode Ltd
> www.livecode.com
> 
> 
> 
>> On 22 Oct 2021, at 00:11, Sean Cole via use-livecode <use-livecode at lists.runrev.com> wrote:
>> 
>> Hi
>> I'm guessing I haven't and won't get the survey because either you already
>> know my gripes, or, more likely, my opinion counts for nothing here.
>> 
>> Normally my gripes get overlooked in favour of some 1-5 user 'feature' like
>> FMP integration @ $400/seat. Like purchasing a 2-year licence for HTML5
>> with the promise that it would get fixed (following an Edinburgh visit with
>> Ian at LC) (which it didn't so I couldn't use because it was so dysfunctional)
>> then told I would have to buy the next licence on the promise that the new
>> one (LC10) will work this time. It literally makes me nauseous right now
>> just typing about it. How immensely pee'd and dump'd on I feel. You guys
>> put me in hospital more than once. And as 85% of my livelihood is dependant
>> on LC it won't be long before ridiculousness like this put me back in.
>> 
>> Asking people to fill out a survey will only cause more of your users to
>> become disappointed when 'their' extremely valid top 10 bugs get lost in
>> the flood of other people's, probably only based on how many remember the
>> same matching ones. When 'theirs' don't get fixed, it will only feed their
>> despondency.
>> 
>> My advice is what we all have to follow on a day to day basis - fix all the
>> base-level stuff like fields, buttons, graphic, groups and their
>> inconsistencies. Then UX/IDE elements like the messed up script editor (so
>> we don't have to use 3rd part ones), dictionary (so we don't have to use
>> 3rd part ones!), user guide (so we don't have to use 3rd part ones!!),
>> project browser (so we don't have to use 3rd part ones!!!) and property
>> inspector (so we don't have to use 3rd part ones!!!!). THEN, move on to
>> higher-level stuff in the language code and extensions.
>> 
>> You don't need a survey to work that out. Just get on with it! You want to
>> know what the top bugs are - use your product for real-world stuff yourself
>> and try to do it without having to use workarounds!
>> 
>> On Thu, 21 Oct 2021 at 16:45, Klaus major-k via use-livecode <
>> use-livecode at lists.runrev.com> wrote:
>> 
>>> Hi Heather,
>>> 
>>>> Am 21.10.2021 um 16:36 schrieb Heather Laine via use-livecode <
>>> use-livecode at lists.runrev.com>:
>>>> 
>>>> Dear list folks,
>>>> 
>>>> We've just sent out a survey to try and determine what our top 10 bug
>>> list should look like. We would ask you please not to discuss the bugs you
>>> enter in the survey on the list, the forums or in general. We want your own
>>> unbiased opinions based on your personal needs and experiences.
>>>> 
>>>> Thank you very much!
>>>> 
>>>> Warmest Regards,
>>>> 
>>>> Heather
>>> 
>>> I did not receive any mails yet, but maybe this will take a little time.
>>> Just quoted this mail in the Facebook LC forum!
>>> 
>>> 
>>> Best
>>> 
>>> Klaus
>>> 
>>> --
>>> Klaus Major
>>> https://www.major-k.de
>>> https://www.major-k.de/bass
>>> klaus at major-k.de
>>> 
>>> 
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> 
> 
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