License Activation
Ralph DiMola
rdimola at evergreeninfo.net
Mon Apr 12 11:21:52 EDT 2021
KAV have not updated their definitions yet. I just downloaded new KAV
definitions (2:52 am TZ?) and restarted the VM. When I started LC
revsecurity.dll was still flagged and deleted by KAV. I had to restore the
file using KAV's Backup function. Disable KAV for 1 minute, start LC, get
error from Windows Defender, blow past that and LC started.
Ralph DiMola
IT Director
Evergreen Information Services
rdimola at evergreeninfo.net
-----Original Message-----
From: use-livecode [mailto:use-livecode-bounces at lists.runrev.com] On Behalf
Of Heather Laine via use-livecode
Sent: Monday, April 12, 2021 10:25 AM
To: How to use LiveCode
Cc: Heather Laine
Subject: Re: License Activation
Kaspersky confirmed to me that they had updated their virus definitions to
correct this, so an update to Kaspersky followed by a reinstall of LiveCode
should fix it. Annoying, but hey ho.
Best Regards,
Heather
Heather Laine
Customer Services Manager
LiveCode Ltd
www.livecode.com
> On 12 Apr 2021, at 15:14, Ralph DiMola via use-livecode
<use-livecode at lists.runrev.com> wrote:
>
> Mark,
>
> Yes, I have KAV on Win 10. <rant>ARRRG</rant> But seriously... Thanks!
>
> Ralph DiMola
> IT Director
> Evergreen Information Services
> rdimola at evergreeninfo.net
>
>
> -----Original Message-----
> From: use-livecode [mailto:use-livecode-bounces at lists.runrev.com] On
> Behalf Of Mark Waddingham via use-livecode
> Sent: Monday, April 12, 2021 10:04 AM
> To: How to use LiveCode
> Cc: Mark Waddingham
> Subject: Re: License Activation
>
> On 2021-04-12 14:58, Ralph DiMola via use-livecode wrote:
>> When I started LC 9.6.1 this am I got a message that the license is
>> corrupted. When I entered my username/password to re-activate I got
>> this message "An error occurred while attempting to contact the
>> server"
>> Anyone
>> else having problems?
>
> Hi Ralph,
>
> Are you on Windows by any chance?
>
> If so, then do you have Kaspersky AV?
>
> The revsecurity.dll is being flagged as suspicious and being
> quarantined
> - we have got Kaspersky to re-evaluate this (several times in fact!)
> so it should be okay now, but you might have to update you Kaspersky
> virus definitions and/or get your local install to un-quarantine it.
> Indeed, you may have to reinstall 9.6.1 :|
>
> Hope this helps!
>
> Mark.
>
> --
> Mark Waddingham ~ mark at livecode.com ~ http://www.livecode.com/
> LiveCode: Everyone can create apps
>
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