iOS In-App Purchase Refunds

[Lagi Pittas]

Hi Ralph,

I believe the record stays there but the status changes - so you need to
check for any status changes

Lagi

On Wed, 10 Jul 2019 at 18:45, Ralph DiMola via use-livecode <
use-livecode at lists.runrev.com> wrote:

> True, but there must be a way of the app getting the most recent receipt
> and decoding it to see if the purchase was canceled.
>
> Ralph DiMola
> IT Director
> Evergreen Information Services
> rdimola at evergreeninfo.net
>
>
> -----Original Message-----
> From: use-livecode [mailto:use-livecode-bounces at lists.runrev.com] On
> Behalf Of J. Landman Gay via use-livecode
> Sent: Wednesday, July 10, 2019 1:04 PM
> To: How to use LiveCode
> Cc: J. Landman Gay
> Subject: RE: iOS In-App Purchase Refunds
>
> I've heard that Apple never reveals customer identities for any reason.
>
> --
> Jacqueline Landman Gay | jacque at hyperactivesw.com HyperActive Software |
> http://www.hyperactivesw.com On July 10, 2019 11:20:50 AM Ralph DiMola
> via use-livecode <use-livecode at lists.runrev.com> wrote:
>
> > Yes the Apple reports(and deposits) show this BUT... those reports
> > don’t tell you who received the refund.
> > Since 2012 or so we are about $500.00 short. Some of this could be FX
> > rates and possible an App bugs but we had a rude user last month that
> > demanded a refund and then hung up on customer service but is still
> > using the app(backend server metrics). There is a cancelation on this
> > month's Apple report but we can't pin it to him. This app has in-app
> > products that range from $60.00 to $250.00 so this is becoming a real
> issue.
> >
> > Ralph DiMola
> > IT Director
> > Evergreen Information Services
> > rdimola at evergreeninfo.net
> >
> >
> > -----Original Message-----
> > From: use-livecode [mailto:use-livecode-bounces at lists.runrev.com] On
> > Behalf Of Rick Harrison via use-livecode
> > Sent: Wednesday, July 10, 2019 12:09 PM
> > To: How to use LiveCode
> > Cc: Rick Harrison
> > Subject: Re: iOS In-App Purchase Refunds
> >
> > Hi Ralph,
> >
> > Has this ever happened to you before?  If so, shouldn’t the
> > transaction show up in your financial report from Apple?
> >
> > I’ll be very interested to know if you are able to come up with a
> > solution for this one.
> >
> > Good luck!
> >
> > Rick
> >
> >> On Jul 10, 2019, at 11:45 AM, Ralph DiMola via use-livecode
> >> <use-livecode at lists.runrev.com> wrote:
> >>
> >> Does anyone know how to detect when a user that made a valid in-app
> >> purchase and then subsequently asked for and received a refund from
> Apple?
> >> This is a in-app purchase for a subscription to intellectual property
> >> so I need a way to know this so I can cut the user off. I have all
> >> the backend server code to do this I just need to know if the user
> >> received a refund from Apple.
> >>
> >> Any ideas?
> >> Thanks!
> >>
> >>
> >> Ralph DiMola
> >> IT Director
> >> Evergreen Information Services
> >> rdimola at evergreeninfo.net
> >>
> >>
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