iOS app rejected five times because of background audio setting

[Ralph DiMola]

I just looked at the info.plist from my last app that Apple approved.

1) The UIApplicationExitsOnSuspend key is not there.
2) the UIBackgroundModes key looks like what you see.
<key>UIBackgroundModes</key>
     <array>
 
     </array>

What does your info.plist in the app look like?

OPTION 2: You bumped up against an less than expert reviewer. If your plist
looks correct then challenge them. I have done that in the past when I was
sure they were wrong and they acquiesced. If that does not work then go to
arbitration.

I feel your pain... Let us know how it ends.

Ralph DiMola
IT Director
Evergreen Information Services
rdimola at evergreeninfo.net


-----Original Message-----
From: use-livecode [mailto:use-livecode-bounces at lists.runrev.com] On Behalf
Of Richard Miller via use-livecode
Sent: Monday, April 03, 2017 5:31 PM
To: use-livecode at lists.runrev.com
Cc: Richard Miller
Subject: Re: iOS app rejected five times because of background audio setting

Thanks for the info, Ralph. I had figured out the exit-on-suspend issue
previously. In my last app submission, I completely removed the entire
section in the info.plist file which referenced UIBackgroundModes, but they
still rejected it on the same claim that background audio was enabled. This
tells me one of two things: there is some other file in the standalone that
is referencing this function, or, by completely removing it from info.plist,
this effectively defaults to enabling that function. 

I am hoping that the precise code I included in my previous email is the
correct way to disable background audio in info.plist, and that there is no
other file other than the info.plist that needs to be addressed.

Richard


Sent from my iPhone

> On Apr 3, 2017, at 5:03 PM, Ralph DiMola <rdimola at evergreeninfo.net>
wrote:
> 
> After reading closer:
> 1) Make sure that the "Background Audio" is un-ticked.
> 2) Do the "plist hack" as enumerated in my last email.
> 3) This is all I do and have never been rejected for the "Background
Audio"
> issue.
> 4) I have never tried to submit to the store with v9. This might be a 
> v9 issue.
> 
> <key>UIBackgroundModes</key>
>     <array>
> 
>     </array>
> 
> Seems to be correct. 
> 
> Ralph DiMola
> IT Director
> Evergreen Information Services
> rdimola at evergreeninfo.net
> 
> 
> -----Original Message-----
> From: use-livecode [mailto:use-livecode-bounces at lists.runrev.com] On 
> Behalf Of Richard Miller via use-livecode
> Sent: Monday, April 03, 2017 3:52 PM
> To: How to use LiveCode
> Cc: Richard Miller
> Subject: iOS app rejected five times because of background audio 
> setting
> 
> I have gone back and forth with Apple five times in an attempt to get 
> this setting correct. I made the mistake originally of enabling the 
> background audio option in the iOS standalone settings area. I was 
> trying to prevent the app from exiting when the user switched to a 
> different app. I know that this setting solves that issue, but it also 
> caused Apple to reject my app because I was not including any background
audio.
> 
> I have since realized that the correct way to deal with this is to 
> modify the "exit on suspend" clause in the livecodescript file. But 
> after creating a new standalone and submitting it to Apple, they keep 
> telling me I am still referencing the backgroundaudio option. I tried 
> making changes to the info.plist and settings.plist files, but I can't
seem to get this right.
> 
> I just downloaded a fresh copy of LC 9.0 and created a new standalone. 
> When I look at the info.plist file in the standalone, this is what I find:
> 
> <key>UIBackgroundModes</key>
>     <array>
> 
>     </array>
> 
> 
> Is this correct? Is this the way the code should read when the 
> background audio option is not being used?
> 
> Thanks for any help with this,
> Richard Miller
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