Failed to load external error

[Ben Rubinstein]

Hi Jacque,

It might not be this, but it sounds awfully similar to a problem I had, 
attempting to deploy a standalone built with 8.1.0 dp 3 to Windows.

Details here, including a patched version of tsNet.dll which fixed the issue 
for me:
http://quality.livecode.com/show_bug.cgi?id=18205

The bug report changed status to "AWAITING_RELEASE" just this afternoon (UK 
time) so my guess is that the new dll didn't make it into rc1.

If you're in a hurry to solve this, I suggest trying the patched version - 
note Charles Warwick's comment #2, it may be necessary to build with the new 
version, rather than just replacing it after the fact.

HTH,

Ben

On 01/09/2016 20:15, J. Landman Gay wrote:
> Due to an audio bug fix we needed, we were forced to compile and release an
> app using 8.1rc1. Some Windows users are regularly receiving the error "failed
> to load external" when the app launches. This renders the app useless.
>
> So far we have heard from both Windows 7 and Windows 10 users. The external
> folder in the app contains revBrowser.dll and tsNet.dll.
>
> Does anyone know why this would happen? The externals are obviously there (we
> got screen shots) so I assume they are being found. Could virus scanners block
> this? Are there any other reasons?
>
> It would be nice if the error message would tell us which external wouldn't
> load. Right now the students who use the app are pretty pissed off because
> they can't complete their assignments.
>