On-rev server blocked by ISP

[Matthias Rebbe]

Hi,

so either the other isp is blocking your dedicated ip or the domain name on-rev.com <http://on-rev.com/> itself regardless what ip the subdomain  has.

You could try to add an addon domain to your on-rev.com.
To do so:
1. Register a free, yes free, domain at https://freenom.com <https://freenom.com/>. You can register there a domain for free for up to 12 months and  renew it every year again for free.

2. Configure that new domain in the Freenom account to use ns1.on-rev.com <http://ns1.on-rev.com/> and ns2.on-rev.com <http://ns2.on-rev.com/> as it´s nameservers.

3. in your On-Rev account add that domain as addon domain.

Maybe an other domain name without on-rev.com <http://on-rev.com/> in its name will solve it.


Btw.: What i find strange is, that even if the ISP has reasons to block the access to On-Rev, then why not explaining why it is blocked.

Never heard about such behaviour of ISPs.





Matthias Rebbe
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BR5 Konverter - BR5 -> MP3 <http://matthiasrebbe.eu/portfolio/produkte/brx/>
> Am 18.10.2016 um 14:26 schrieb jbv <jbv at souslelogo.com>:
> 
> Hi Matthias
> 
> Thanks for the answer.
> But that on-rev account already has a dedicated ip.
> I wasn't in direct contact with the isp, but according to my client
> it wasn't the ip that was blocked, but the server itself.
> The app sends requests to the server through urls such as :
>   http://myDomain.on-rev.com <http://mydomain.on-rev.com/>
> that's what on-rev support told me should be used instead of ip,
> and from what I understand that was blocked...
> 
> On Tue, October 18, 2016 2:13 pm, Matthias Rebbe wrote:
>> That´s really strange. I´ve never heard  about such blocking in general.
>> And that the support is not answering is also very un-typical.
>> 
>> 
>> What might help is to add a dedicated ip for the on-rev account.
>> So the domains of the on-rev account have their own ip-address and not the
>> main ip all other on-rev accounts on that server have.
>> 
>> The dedicated ip is not very expensive. If i remember right about 39$/y.
>> And it is setup within hours.
>> 
>> 
>> Regards,
>> Matthias
>> 
>> 
>> 
>> 
>>> Am 18.10.2016 um 13:48 schrieb jbv <jbv at souslelogo.com>:
>>> 
>>> 
>>> Hi list
>>> One of my clients experienced severe problems a week ago
>>> as they couldn't use their client/server LC app and therefore lost dozens
>>> of potential clients. After blaming the developer for the days and
>>> repeating that the internet connection was ok, the tech support of the
>>> isp finally accepted to do some more research, and finally confessed that
>>> they had blocked the on-rev server, but wouldn't explain why... Did
>>> anything similar happened to anyone with an on-rev account ? And is
>>> there anything that can be done to prevent any further problem like that
>>> ?
>>> I'm asking the list, because despite sending a couple of urgent
>>> support requests to on-rev at that time, nobody ever got back to me...
>>> 
>>> Thanks
>>> jbv
>>> 
>>> 
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>> 
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> 
> 
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