On-rev server blocked by ISP

[Matthias Rebbe]

What i forgot to mention. You can add that additional feature for your On-Rev account in your LiveCode store account.


> Am 18.10.2016 um 14:13 schrieb Matthias Rebbe <matthias_livecode_150811 at m-r-d.de>:
> 
> That´s really strange. I´ve never heard  about such blocking in general.
> And that the support is not answering is also very un-typical.
> 
> What might help is to add a dedicated ip for the on-rev account.
> So the domains of the on-rev account have their own ip-address and not the main ip all other on-rev accounts on that server have.
> 
> The dedicated ip is not very expensive. If i remember right about 39$/y.
> And it is setup within hours.
> 
> Regards,
> Matthias
> 
> 
> 
>> Am 18.10.2016 um 13:48 schrieb jbv <jbv at souslelogo.com>:
>> 
>> Hi list
>> One of my clients experienced severe problems a week ago
>> as they couldn't use their client/server LC app and therefore
>> lost dozens of potential clients.
>> After blaming the developer for the days and repeating that
>> the internet connection was ok, the tech support of the isp
>> finally accepted to do some more research, and finally confessed
>> that they had blocked the on-rev server, but wouldn't explain
>> why...
>> Did anything similar happened to anyone with an on-rev account ?
>> And is there anything that can be done to prevent any further
>> problem like that ?
>> I'm asking the list, because despite sending a couple of urgent
>> support requests to on-rev at that time, nobody ever got back
>> to me...
>> 
>> Thanks
>> jbv
>> 
>> 
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