German Umlaute get corrupted on macOS Sierra

Paul Hibbert paul at livecode.org
Mon Nov 14 16:06:31 EST 2016


I run Sierra on an older iMac (2009) and a newer MacBook Pro, I don’t see any problem with LC6, I just tested the German Umlaut with pasted text as well as typed text in LC5.5.5, LC6.7.11(rc2) and LC8.1.2(rc1) and I’m seeing exactly the same result in all 3 versions, the umlauts are present and correct.

If it’s just one customer on one Mac, I would guess that maybe it’s a Font problem, can you check if they have the same font installed that your app uses, and if it is, maybe they need to check for font problems with the Font Book.app (should be in their Applications Folder).

Paul

> On Nov 14, 2016, at 8:52 AM, Tiemo Hollmann TB <toolbook at kestner.de> wrote:
> 
> Hello,
> 
> 
> 
> Today a customer with a Mac book Air and macOS Sierra called me and told me
> that all German Umlaute in my LC 6 program are corrupted (while they are
> working fine in all other programs). This is in text displayed in fields as
> well as text entered in fields.
> 
> Since I don't have Sierra yet installed on my machine, I can't reproduce, if
> this is a general Sierra issue, or something special on that customer
> machine. Since this is the first customer telling me this problem I don't
> even know, if no other customer has installed Sierra yet and it's a LC 6 -
> Sierra issue or if others already have installed Sierra and don't see this
> issue. 
> 
> 
> 
> I checked with this customer all language and keyboard layout settings and
> they are all standard German, like on my 10.11 machine.
> 
> Has anybody any idea what could cause such a phenomenon? Any idea what to
> look for? Or is LC 6 just incompatible with Sierra?
> 
> Thanks
> 
> Tiemo
> 
> 
> 
> 
> 
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