Unpaid Pledges on Infinite LiveCode Campaign
heather.williams11 at btinternet.com
Thu Jun 9 12:15:12 EDT 2016
Replying to myself... I might add, if you do NOT have an invoice for your pledge in your LiveCode account, then you haven't paid. It could be that some people are under the impression that a payment went through when it did not. No invoice = we didn't get your payment.
> On 9 Jun 2016, at 16:44, Heather Laine <heather.williams11 at btinternet.com> wrote:
> If you have an invoice with an ID that starts with ST then you have definitely paid. This is the automatic receipt generated when you make your payment, you can't get an invoice ID starting ST without having paid.
> If you paid by contacting support and we manually generated an invoice for you, then it will have "MA" starting the invoice ID, and you can contact me to check your payment status if you are unsure.
> I hope this helps,
>> On 9 Jun 2016, at 16:28, Paul Dupuis <paul at researchware.com> wrote:
>> On 6/9/2016 10:56 AM, Heather Laine wrote:
>>> Dear List Folks,
>>> We are somewhat concerned that quite a few pledges for the Infinite LiveCode campaign remain unpaid. It is possible that some of our payment request emails are going into spam folders. If you pledged for the campaign, and you do not recall having paid your pledge yet, could you check your spam folders and/or contact support for payment instructions? That's support at livecode.com.
>>> The level of non-payment is such that it may impact the amount we put towards the Field Object campaign. We are extremely reluctant to reduce that amount, so if you haven't paid yet, please, please, do so asap!
>> If a person logs into their account on LiveCode.com and looks under My
>> Invoices, they can see their invoice for their Pledge, but is there an
>> indication if it has been paid? I see some Woldpay IDs at the bottom,
>> but nothing clear to indicate "paid in full".
>> Is there some other where people can check online to confirm they have paid?
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