AW: AW: Standalone Internet Access Errors

[Tiemo Hollmann TB]

With "private" I meant standard "home-networks"

I don't think it has something to do with "installed" / "just launched". As
Malte said, if it would be a security problem from not being installed, it
would be blocked while launching.

Standard "home-router-firewalls" and the standard windows firewall on home
computers let your program connect to the internet. My experience is always
additional soft- or hardware, as it typically appears in company or school
networks, but also can appear in home networks. Sometimes I have customers,
who have the "ultimate super dooper security suite" from Symantic, MacAfee
or else installed and have no idea, how to configure those software, nore
know, how to react, if the firewall asks for permissions. This is the only
case in my experience, where my program gets blocked on home computers.

Tiemo



-----Ursprüngliche Nachricht-----
Von: use-livecode [mailto:use-livecode-bounces at lists.runrev.com] Im Auftrag
von Dan Friedman
Gesendet: Mittwoch, 11. November 2015 17:03
An: use-livecode at lists.runrev.com
Betreff: Re: AW: Standalone Internet Access Errors

Tiemo,

I'm not a Windows or network expert, so I don't think I understand the
complete meaning of "private".  But, my customers are just normal folks on
their home computers.  Today, almost everyone has a home network, so I'm
sure there is a network in play.  And who knows how they have it configured?

What they usually tell me is "All my other programs work just fine".

Since it's only my app that was not "installed", and it launches and seems
to run fine but can't "see" the internet, I figured the issue was some type
of "anit-someing" software on their computer is blocking my app from
reaching the internet.  Does that not ring true to you?

-Dan

> Hi Dan,
> 
> if the same App trying to reach the same URL is working at some customers
and at some not, it is obviously a thing on the customers computer side.
When I get the message "host address not found" in my App it is almost
always that the customers computer is not a single "private PC", but is
located in a network with either a proxy server or a special (not windows)
network firewall (or sometimes an additional firewall on a private PC). Are
your customer only "private" customers with "home networks"?
> Tiemo


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