on-rev urgent ticket system down?

[Peter W A Wood]

Paul

Have you tried submitting your emergency request via the on-rev website? I don’t know if it is any different from sending an email but it may be worth a try.

Just in case you don’t have the url - http://www.on-rev.com/support/contact-us/ <http://www.on-rev.com/support/contact-us/>

Regards

Peter


> On 15 Mar 2015, at 06:41, Paul Kocsis <pktemp50 at gmail.com> wrote:
> 
> Would anyone know if on-rev support 'urgent' system might be down?  I've
> sent 4 emails with the subject 'urgent' and have yet to hear from them.  I
> have indeed generally heard from them in an hour in the past, but no go for
> over 18 hours now.  Is there some other way to get them a message if their
> 'urgent' system is not functioning and they are not aware of that fact?
> (and yes, I am sending the 'urgent' email from my on-rev registered email
> address)
> 
> To those that may be on-rev customers and read this....."no", the servers
> are not down, its just that my particular account has an issue that needs
> their immediate attention.....I add this just so I don't freak out current
> on-rev customers....
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