[OT] Invalid host address

[J. Landman Gay]

This kind of gibberish: 
<http://iamlinux.technoyard.in/blog/getaddrinfo-1-invalid-host-address-ignored-ntpd-errors-in-syslog/>

I do understand in general what it's talking about, and I know about the 
computer hosts file and how it can be hijacked, but what I really need 
is a recipe to send to an unsophisticated user who needs to fix the 
problem. We suggested malware to him but he says the problem is only our 
app. He says he looked at some console logs (OS X) and it showed a 
timeout, though the return error my app displays is "invalid host address".

Thanks for any info anyone has.

On 3/2/2015 7:58 PM, Mike Bonner wrote:
> The hosts file can be set up to provide specific name to ip address
> mappings.  99.9% of the time its not used, and if it is, its often a
> hijack. Along with the hijack thing, its also possible that a proxy has
> been set up unbeknownst to the user, and its munging something as it
> decides where they want to direct the user, rather than where the user
> actually wants to go.
>
> Can you post some of the gibberish?
>
> On Mon, Mar 2, 2015 at 6:53 PM, J. Landman Gay <jacque at hyperactivesw.com>
> wrote:
>
>> Out of thousands of users, occasionally one can't connect and repeatedly
>> gets an invalid host address error. What causes those? All users are
>> sending to the same server at the same domain. Naturally they all say it's
>> only our app and never happens in a browser.
>>
>> Everything I've found about it is mostly gibberish to me. Is this
>> something to do with the hosts file on the computer? The latest report says
>> it happens on different networks (home and school) so I assume it's
>> specific to his machine.
>>
>> --
>> Jacqueline Landman Gay         |     jacque at hyperactivesw.com
>> HyperActive Software           |     http://www.hyperactivesw.com
>>
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-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com