Indy License upgrade

Heather Laine heather at
Wed Jul 29 20:58:57 CEST 2015

Peter - I'm sorry for the delay. I will get to it. Your license will get merged/extended. At present I have a huge mound of email to get through, I am progressing and it will all get done, I just ask for your patience while I work through it.



Heather Laine
Customer Services Manager
LiveCode Ltd

> On 29 Jul 2015, at 17:20, Peter Haworth <pete at> wrote:
> So almost a week gone by and no response from Heather.  I guess I got a
> perpetual license and an extra seat in exchange for my $499.  Good deal.
> On Thu, Jul 23, 2015 at 4:00 PM Peter Haworth <pete at> wrote:
>> I've emailed Heather about the issues in this post, just posting them here
>> for others to watch out for.
>> I renewed my Indy license today under $499 deal.  The final screen I got
>> after paying showed the next renewal date as 7/23/2016, as did the
>> confirmation email I got.
>> Before the renewal, my Indy license expiration date was 10/18/2016.  After
>> the renewal, the date stayed the same but a new license described as
>> perpetual turned up in may account.
>> On the Seats tab of my account, I now have 2 seats listed, both under my
>> name.
>> It's entirely possible I did something wrong but all I did was click on
>> the link in Kevin's latest email and go from there.
>> I'm sure Heather will correct all this but be sure to check out your
>> account settings after renewing.
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