Odd behavior in Win8-I'm stuck fixing it, Help??

Mark Schonewille m.schonewille at economy-x-talk.com
Sun Jul 19 17:39:22 CEST 2015


Bill,

I had a look at your app. There is no "export snapshot" button or menu 
item. Please, provide instructions as brief as possible.

--
Best regards,

Mark Schonewille

Economy-x-Talk Consulting and Software Engineering
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On 7/16/2015 23:07, William Prothero wrote:
> Folks:
> I have an application that is being used by a class of Earth Science students and get failure reports from two who use Windows 8. One lives in Australia and one lives in Japan. The app works fine on Macintosh. I’ve also tested it on my own installation of both Windows 8.1 and 7, 32 bit and 64 bit versions. I can’t get the reported pixellation of the map and screen.
>
> I’m wondering if it is something related to foreign installations. The symptom is extreme pixellation of images captured with the "export snapshot” command. I live in the US.
>
> So, I wonder if somebody with Windows 8 would be willing to download the app and try it, and perhaps give me an idea of what might be going on. If it’s a bug in “snapshot”, it would be important to be reported and fixed. Otherwise, I’m pretty stuck on figuring out what is going on.
>
> Here are links:
> Windows zip file of the app:  <https://www.dropbox.com/s/lsn087vrhstxvg4/PT_Explorer-Windows.zip?dl=0>
> Pixellated Image sent by a student <https://www.dropbox.com/s/m2frv9i0dg7mxtp/Explorer%20in%20Windows%208.1.pdf?dl=0>
>
> Thanks for any help or feedback you can give me.
>
> Regards,
> Bill
>
>
> William A. Prothero
> http://es.earthednet.org/
>
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