LC Server Unable To Retrieve File From DropBox?

[Scott Rossi]

Thanks for the response Alex.

I don’t believe the secure URL is the issue, because the file can be retrieved from a browser using both the secure and standard forms, but both forms return 0 in the LC server test script.

In fact, I usually use the standard form in all my download URLs to avoid potential problems like you suggest.  But since DropBox uses a secure URL by default, I used that in the test code.

Regards,

Scott Rossi 
Creative Director 
Tactile Media, UX/UI Design 

On Dec 18, 2014, at 1:18 AM, Alex Tweedly <alex at tweedly.net> wrote:

> Not quite the test I was suggesting .... the dropbox url uses https: and for your own url you used http:
> 
> It would be worth getting another url using https: to see if the server has a problem with the secure http - or whether it is specific to dropbox; even just https://google.com should do.  It would be even better if you have a zip file somewhere behind a secure url - but I can't think of one you could try.
> 
> -- Alex.
> 
> 
> On 18/12/2014 05:11, Scott Rossi wrote:
>> Thanks for the suggestion.  Based on the test below, there does seem to be a problem with accessing DropBox.
>> 
>> New script:
>> 
>> put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip" into file1
>> put the length of file1 into L1
>> put url "http://www.tactilemedia.com/download/test-image.zip" into file2
>> put the length of file2 into L2
>> put "dropbox " & L1 & "<br>" & "generic " & L2
>> 
>> The result I get here still shows the DropBox file to have a length of 0, yet the test file downloads as expected when accessed via a browser.
>> 
>> dropbox 0
>> generic 483575
>> 
>> Any other suggestions?
>> 
>> Thanks & Regards,
>> 
>> Scott Rossi
>> Creative Director
>> Tactile Media, UX/UI Design
>> 
>> On Dec 17, 2014, at 3:55 PM, Alex Tweedly <alex at tweedly.net> wrote:
>> 
>>> Scott,
>>> 
>>> you could try accessing some (any) other https: url to see if that works from your server.
>>> 
>>> Might help you narrow down what to look at next :-)
>>> Sorry I can't come up with any better help.
>>> -- Alex.
>>> 
>>> On 17/12/2014 22:17, Scott Rossi wrote:
>>>> Hi Simon:
>>>> 
>>>> Well, I'm glad it works somewhere, but since it's not likely that I'll be using your LC server, this doesn't help me much.
>>>> 
>>>> I wonder if maybe the edition makes a difference.  Are you using the Commercial or Community edition?
>>>> 
>>>> Thanks & Regards,
>>>> 
>>>> Scott Rossi
>>>> Creative Director
>>>> Tactile Media UX/UI Design
>>>> 
>>>>> On Dec 17, 2014, at 1:15 PM, Simon Smith <hello at simonsmith.co> wrote:
>>>>> 
>>>>> Hi Scott
>>>>> 
>>>>> Tried your script on my server - seems to work perfectly.
>>>>> 
>>>>> Outputs: 483575
>>>>> 
>>>>> Kind Regards
>>>>> Simon
>>>>> 
>>>>> On Wed, Dec 17, 2014 at 10:14 PM, Scott Rossi <scott at tactilemedia.com>
>>>>> wrote:
>>>>>> Hi List:
>>>>>> 
>>>>>> I¹m wondering if anyone has been using LC Server to serve files from
>>>>>> DropBox.  Since updating LC Server to 6.7 on my host (DreamHost), it now
>>>>>> seems to be unable to retrieve files from DropBox.
>>>>>> 
>>>>>> With the following script:
>>>>>> 
>>>>>> put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip" into
>>>>>> theFile
>>>>>>        put the length of theFile
>>>>>> 
>>>>>> 
>>>>>> On a desktop system, this works as expected in the message box.
>>>>>> 
>>>>>> On LC Server I get a value of 0.
>>>>>> 
>>>>>> What am I missing here?  Is this perhaps some kind of cross-domain
>>>>>> limitation?  Any way to make this work?
>>>>>> 
>>>>>> Thanks & Regards,
>>>>>> 
>>>>>> Scott Rossi
>>>>>> Creative Director
>>>>>> Tactile Media, UX/UI Design
>>>>>> 
>>>>>> 
>>>>>> 
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