To customers of Economy-x-Talk
slylabs13 at me.com
Thu Jan 17 13:34:41 EST 2013
Hi Mark, sorry to hear about the problem. May I humbly suggest, all servers (or important workstations) should be isolated from service power by a UPS power supply? Some call it a battery backup, but there are, or were at one time subtle differences, most notably, a UPS was capable of detecting a power problem and switching power sources at the 0 voltage point of the incoming power. Other UPS simply ran off battery power all the time, keeping power isolated at all times. Battery Backups did not have this kind of protection, and there was still a risk that a sudden surge could get through to the equipment. For servers, avoid consumer brand UPS.
On Jan 17, 2013, at 4:01 AM, Mark Schonewille wrote:
> Currently, I don't have a possibility to reach all customers of Economy-x-Talk at once. Writing to the mailing list is my best bet for now.
> As you may have noticed, the Economy-x-Talk server has been off-line for 2 days now. A power surge burnt the components of the server and it appeared impossible to get it back up. We are now moving to a new server and we expect to be back in business within 24 hours.
> Because we kept lots of important data on this server, we are affected severely by this situation. Most of our projects are delayed and e-mail communications with customers have been delayed as well. Rest assured, we will get back to you.
> If you made a donation and are looking for the downloads unlocked by this donation, we have good and bad news. The bad news is that all accounts have been destroyed and we need to set up this feature manually and this is going to take some time. The good news is that we managed to keep records of all donations and the original passwords, which means that we can restore the accounts. We will send everybody their password again, once the website is running again.
> If you are hosting a website with us, we will offer you free hosting for one year and we will increase the size of your web space to 1 gigabyte (was 500 MB). We will contact you with more details as soon as we get the new server working.
> I apologize for any inconveniences this may cause you.
> Kind regards,
> Mark Schonewille
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