To customers of Economy-x-Talk

[Mark Schonewille]

Hi everyone,

As you know, we had a server crash last month, which was quite harmful. 
It appeared to be impossible to recover the data and we had to rely on 
secondary backups. I'd like to inform you about the current situation 
with an e-mail to the LiveCode mailing list, because most customers who 
were affected by the crash are also on this list.

Web hosting

We have recovered some of the data of our web hosting customers and 
helped everybody who responded to our e-mails to get their websites back 
on-line. If your website is still off-line, it is only because you 
didn't respond to our e-mails (check your spam box). You should contact 
us as soon as possible and we'll try to get your web site up and running 
again.

Private downloads section

We received a couple of hundred donations for our LiveCode downloads, 
available in the private section of the website. The crash destroyed all 
spenders' accounts, including their passwords. We have re-built the 
database and each spender has been contacted with a new user name and 
password. You should now be able to visit our website at 
http://qery.us/353 and log in with your new credentials. If you didn't 
receive a new password, let us know and we'll fix that.

Other projects

We are (almost) completely back to normal and are working on all custom 
software projects normally again. I believe that all clients have been 
contacted by now. If not, it means that I missed your e-mail or it was 
erased by the crash and you might want to contact us to ask about the 
progress of your e-mail.

This is my last e-mail on this topic. I hope we can leave this behind us 
now and get back to business as usual.

--
Best regards,

Mark Schonewille

Economy-x-Talk Consulting and Software Engineering
Homepage: http://economy-x-talk.com
Twitter: http://twitter.com/xtalkprogrammer
KvK: 50277553

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On 14 January, we suffered severe server problems. If you tried to send an e-mail between 13 and 18 January and didn't get a reply, please try again.