AW: put the qtversion crashes

[Tiemo Hollmann TB]

Hi Bob,
I've wrapped the qtversion in a try catch in my next version, but with all
current version out there I still have this issue. Just yesterday again I
had another customer (Win 7 Ultimate 64, other customes were XP,...). On the
first start of my program I check for qtversion and I pop up a message to
install QT please... After the install of QT my program crashes only.
Deinstalling QT three times, reinstalling it (as Admin) three times again,
with or without virus scanner, having sufficient RAM, starting as Admin,
etc. nothing helped, my program couldn't get to start anymore without total
crash. Reinstalling windows probably would solve the problem, but I haven't
met any customer yet who was ready to do that, they better rejected my
program and complain about the bad quality of my software.
I wonder if there are no other bells and whistles to check for a full QT
installation? Am I the only one making theses experiences with QT? No
experiences and tricks?
Tiemo


> -----Ursprüngliche Nachricht-----
> Von: use-livecode [mailto:use-livecode-bounces at lists.runrev.com] Im
Auftrag
> von Robert Sneidar
> Gesendet: Donnerstag, 31. Januar 2013 19:16
> An: How to use LiveCode
> Betreff: Re: put the qtversion crashes
> 
> Wrap the code into try catch and see if that crashes. Just a thot. It may
> still. It sounds like the mechanism for querying for Quicktime is doing
> something external to the app that is making the OS wiggy.
> 
> Bob
> 
> 
> On Jan 31, 2013, at 2:21 AM, Tiemo Hollmann TB wrote:
> 
> > Hi,
> >
> > I have a customer, where my program just crashes on windows when
> > asking for
> > quicktime: "put the qtversion" and quicktime is not installed.
> >
> > Usually this works without any problems, but this specific customer
> > tried to install my program on three different Windows machines (XP)
> > and it crashed on all three machines as far quicktime was not
> > installed. After quicktime was installed, everything was fine.
> >
> > Any idea what is going on here? Any similar experiences?
> >
> > Tiemo
> >
> >
> >
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