On-Rev: Odin emails rejected due to poor reputation

[RevList]

I would contact Shaw directly on this one.  They are using a blacklisting service called Cloudmark which in my opinion is completely irresponsible.
I have a business account with Shaw and host my own email server for my business.  Every few months, I wonder why people are not getting my emails.  It turns out that Cloudmark has blacklisted my
domain and email is going into people's Spam folders as a result.  I get no notification that my entire domain has been blacklisted for every account on my server (there are only 3 of us, but still
there are a lot of important emails that go out to Shaw customers on the shaw.ca domain)
No other blacklisting service lists my domain as being questionable.  Shaw just says that they have no control and they cannot tell me why it gets blacklisted.  I request that it gets delisted and it
does, but I have no idea when it will happen again.

Please report this to shaw and ask why it is being blacklisted and ask to get it removed.

Stewart Lynch
CreaTECH Solutions

How to use LiveCode <use-livecode at lists.runrev.com> on April 20, 2013 at 7:00 AM -0700 wrote:
>Thursday April 18th emails that I have sent from an a account on the odin server have been rejected by the mail server for @shaw.ca with the following message.
>
>>    SMTP error from remote mail server after initial connection:
>>    host idcmail.shaw.ca [24.71.223.11]: 554-idcmail.shaw.ca
>>    554 Your connection from 74.54.153.72 has been rejected due to poor reputation.
>
>
>Also messages I have sent to @rogers.com don't go through but I don't get a message.
>
>These Shaw and Rogers are two major Canadian Cable internet providers.  
>
>I have reported this to on-rev support but I was wondering if others are experiencing problems with odin outgoing mail server.
>
>Is there something I need to change on my end?
>
>Martin