[OT] Looking For OS X Troubleshooting Suggestions

Scott Rossi scott at tactilemedia.com
Thu Sep 13 00:58:11 EDT 2012


Well, if you have no solution, I'll take your sympathy.

Regards,

Scott Rossi
Creative Director
Tactile Media, UX Design


On Sep 12, 2012, at 9:16 PM, Terry Judd <terry.judd at unimelb.edu.au> wrote:

> 
> On 13/09/2012, at 02:02 PM, Scott Rossi wrote:
> 
>> Hi List:
>> 
>> Apologies for posting something other than a EULA opinion, but I'm wondering
>> if someone might have some experience with an OS X system that is throwing
>> random beachballs all over the place (10.6.8).  Scroll a list of files in
>> the Finder = beachball; launch an application = beachball; create a new
>> email message = beachball.  I've used Disk Utility to repair the disk and
>> permissions (nothing major appeared to be found).  I've run a test on RAM
>> using MemTest, with apparently no problems found.  I've been watching
>> Activity Monitor to see if there's anything sucking up processor use --
>> nothing appears to be out of the ordinary (that I know of).  I'm now trying
>> an app called Onyx to see if it will find anything worth addressing.
>> 
>> Short of reinstalling the system (days worth of labor), I'm at a loss for
>> what else to try.  The one thing I found online is that the Spotlight
>> indexing process can sometimes go crazy and intermittently bog down the
>> processor -- Onyx supposedly allows you to disable this but I'm not certain
>> this is the problem (not a regular culprit in Activity Monitor).
>> 
>> Not sure if this means anything but apparently I can't reset PRAM on the
>> system (Intel Mac Mini).  I've tried several times with multiple keyboards,
>> without success.  I believe with Lion and above maybe this is supposed to be
>> unnecessary, but it's supposed to work with Snow Leopard and earlier, yes?
>> 
>> Anybody have any ideas for something else to look for?  I know some of you
>> do more low level tinkering than I.  Restarts help for a while, but I can
>> only restart the system so many times...
>> 
> 
> Sounds bad. In my experience Disk Utility seems incapable of recognising, let alone diagnosing or fixing, lots of major system level problems. I had 5 hard disks, a logic board and a replacement battery fail within 12 months on my MacBook Pro and not once did it tell me that anything was wrong (kernel panic, what kernel panic).
> 
> There are probably better diagnostic tools out there but I'm not really in a position to recommend any of them (anyone?). I'd be leaning towards a reinstall but let's face it there's no guarantee that that will fix your problem.
> 
> Sorry, that didn't really help at all did it?
> 
> Good luck!
> 
> Terry...
> 
>> Thanks for any suggestions.
>> 
>> Best Regards,
>> 
>> Scott Rossi
>> Creative Director
>> Tactile Media, UX Design
>> 
>> 
>> 
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> 
> Dr Terry Judd
> Senior Lecturer in Medical Education
> Medical Eduction Unit
> Faculty of Medicine, Dentistry & Health Sciences
> The University of Melbourne
> 
> 
> 
> 
> 
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