AW: program crash on export snapshot

Tiemo Hollmann TB toolbook at
Fri Oct 26 08:48:30 EDT 2012

I have got the crash logs from the console of my customer, but I am not able
to find any useful hints in there. I am not very deep into Macs...
Can anybody perhaps have a look into it and tell me, if you find any hint,
what could cause the crash and what I could look for on the customers
Here is the link to the crashlog:

Thanks in advance

> -----Ursprüngliche Nachricht-----
> Von: use-livecode [mailto:use-livecode-bounces at] Im
> Auftrag von Tiemo Hollmann TB
> Gesendet: Freitag, 26. Oktober 2012 10:04
> An: 'How to use LiveCode'
> Betreff: program crash on export snapshot
> Hi all,
> I have a customer with a MacBook Pro, OSX 10.6.8, where my program crashes
> when creating a snapshot from a video. The same program runs fine at all
> other customers, so I think it has to be something on this specific Mac. I
> couldn't debug it at the customer, but I assume the relevant two
> statements (everything else is "standard internal LC handling"), which
> could cause the crash are:
>    set the alwaysBuffer of player "myPlayer" to true
>    export snapshot from rect tRect to tScreenshot as PNG
> Does perhaps anybody has experienced crashes related to these statements?
> I am not very experienced in debugging Macs, can anybody give me a hint
> where and what to look for?
> Thank you
> Tiemo
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