Odin MySQL server and email server problems

Ian Wood revlist at azurevision.co.uk
Sun Oct 14 03:03:40 CDT 2012


To follow up, it's now been sorted out. Yes, I used my registered email address after the emergency response form wasn't being answered.

Ian

On 14 Oct 2012, at 01:59, Matthias Rebbe wrote:

> 
> Am 14.10.2012 um 02:58 schrieb Matthias Rebbe <matthias at rebbe.tk>:
> 
>> Hi Ian,
>> 
>> i hope your support request was answered already. 
>> If not, did you use the e-mail you used for the purchase and did you use the word URGENT in the subject.
>> I sent such an urgent email some time ago and wondered why i did not get a fast response like i did for previous support requests in the past.
>> 
>> Heather told me, that i did not use my email address which i used when purchasing the on-rev package. Emergency emails are bound to that e-mail address and are only detected when using 
>> this email address which was used for purchase of that package. 
>> 
>> Regards,
>> 
>> Matthias
>> 
>> 
>> --
>> Matthias Rebbe
>> matthias (at) rebbe.tk
>> Tel +49.5741.310000
>> Tel +49.160.5504462
>> --
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> Am 13.10.2012 um 23:48 schrieb Ian Wood <revlist at azurevision.co.uk>:
>> 
>>> I know the list isn't the place for On-Rev support problems but there's been no response via the emergency support form after more than two hours...
>>> 
>>> Is anyone else on Odin having MySQL problems? cPanel is claiming that the MySQL server is offline and all my Drupal sites are non-responsive with 'Unable to connect to database server', while my On-Rev hosted email accounts haven't accepted any incoming messages for several hours.
>>> 
>>> Is it just me? :-(
>>> 
>>> Ian
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>> 
> 
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