Odin MySQL server and email server problems

Matthias Rebbe matthias_livecode_150811 at m-r-d.de
Sat Oct 13 19:59:47 CDT 2012


Hi Ian,

i hope your support request was answered already. 
If not, did you use the e-mail you used for the purchase and did you use the word URGENT in the subject.
I sent such an urgent email some time ago and wondered why i did not get a fast response like i did for previous support requests in the past.

Heather told me, that i did not use my email address which i used when purchasing the on-rev package. Emergency emails are bound to that e-mail address and are only detected when using 
this email address which was used for purchase of that package. 

Regards,

Matthias

--
Matthias Rebbe
matthias (at) rebbe.tk
Tel +49.5741.310000
Tel +49.160.5504462
--
"Life is too short for boring code"







Am 14.10.2012 um 02:58 schrieb Matthias Rebbe <matthias at rebbe.tk>:

> Hi Ian,
> 
> i hope your support request was answered already. 
> If not, did you use the e-mail you used for the purchase and did you use the word URGENT in the subject.
> I sent such an urgent email some time ago and wondered why i did not get a fast response like i did for previous support requests in the past.
> 
> Heather told me, that i did not use my email address which i used when purchasing the on-rev package. Emergency emails are bound to that e-mail address and are only detected when using 
> this email address which was used for purchase of that package. 
> 
> Regards,
> 
> Matthias
> 
> 
> --
> Matthias Rebbe
> matthias (at) rebbe.tk
> Tel +49.5741.310000
> Tel +49.160.5504462
> --
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> Am 13.10.2012 um 23:48 schrieb Ian Wood <revlist at azurevision.co.uk>:
> 
>> I know the list isn't the place for On-Rev support problems but there's been no response via the emergency support form after more than two hours...
>> 
>> Is anyone else on Odin having MySQL problems? cPanel is claiming that the MySQL server is offline and all my Drupal sites are non-responsive with 'Unable to connect to database server', while my On-Rev hosted email accounts haven't accepted any incoming messages for several hours.
>> 
>> Is it just me? :-(
>> 
>> Ian
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> 




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