Tahoma Font

Bob Sneidar bobs at twft.com
Wed Jul 27 13:58:51 EDT 2011


IC. I mentioned the shell because if the end user is not an admin, and you want the font installed universally, then the only way I know to do that is to use sudo in a terminal for Mac (and presumably unix/linux), and Run As in a command line for Windows. 

It sure sounds like a font conflict. The name may not conflict, but if ID's do, you can have problems. I have known Apple systems to lock up or apps to unexpectedly quit when a corrupt font is accessed. Aside from having them troubleshoot their own fonts with a utility, I am not sure there is much you can do. 

Bob


On Jul 27, 2011, at 10:32 AM, Marty Knapp wrote:

> The reason I ask is that about 1% of my customers are finding that my app (which uses revFontLoad) does not load the font, which is tucked inside the application bundle. The result returns a not very helpful "unable to load font" message. When the application starts up it looks in the fontnames to see if the font is present. If not and revFontLoad doesn't work, the app copies the font out to disk and instructs them to manually install the font in their user font folder and restart. For some, even this does not work. Though one person said the font worked in their email program but not in my app . . . and sure enough it was.
> 
> The next step is that I have them clear the font cache by doing a safe boot and then a normal boot, this seems to make things right - with the manually installed font. I haven't experimented with clearing the font cache and then trying revFontLoad. I can't replicate the problem, which makes it hard to trouble shoot. When you mentioned using shell to install fonts, I just wondered if going that route was a more reliable way of installing fonts.
> 
> Marty K





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