Rev Customer Databased Hacked?

Marian Petrides mpetrides at earthlink.net
Mon Jul 11 12:42:41 EDT 2011


I am an On-Rev lifetime subscriber but don't recall getting this message.  So it must be something else, I guess.

On Jul 11, 2011, at 11:25 AM, Bob Sneidar wrote:

> I have received it. It's probably legit. I don't see any links to a site to authenticate, so what would anyone gain by telling you to change your password? 
> 
> Bob
> 
> 
> On Jul 11, 2011, at 6:34 AM, Gregory Lypny wrote:
> 
>> Hello everyone,
>> 
>> Have any of you received this message from Heather?  Implications?
>> 
>> Gregory
>> 
>> 
>>> Dear Gregory Lypny,
>>> 
>>> I need to inform you that over the weekend we experienced an attack on our customer database. Although we caught this very quickly I regret that some information may have been compromised. A small number of accounts were affected, unfortunately yours was one of them.
>>> 
>>> The information concerned includes your name, email address, on-rev username and the server you are hosted on. It does not include your password, or any postal address or billing information. This information alone does not represent a security risk. However, if you have any concerns at all that your password for your on-rev account is not secure, you should change it immediately. cPanel offers a secure password generator that includes numbers and punctuation in a random string, we strongly advise you use this service.
>>> 
>>> We deeply regret this breach of our security procedures.  We felt it important to inform you of it as quickly as possible as a precautionary measure.
>>> 
>>> We have already traced and fixed the exploit that made this possible and can assure you that the same error will not happen again in the future.
>>> 
>>> 
>>> Regards,
>>> 
>>> Heather Nagey
>>> Customer Services Manager
>>> http://www.runrev.com/
>>> LiveCode - Realize fast, compile-free coding
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> 
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