[OT] Mac App Store

[Mark Talluto]

On Oct 21, 2010, at 11:23 AM, Richard Gaskin wrote:

> Scott Rossi wrote:
> 
>> Recently, Richard Gaskin wrote:
>> 
>>>> Do I get to own or have access to the registration data for users of my
>>>> product?
>>> 
>>> Is there anyone here with apps in the current iOS App Store who can
>>> answer that?
>> 
>> As far as I can tell, no, they only offer tools/Web pages that display
>> statistical data of your sales.
> 
> How would it be possible for a developer to know if someone who calls is actually eligible for technical support?


You could request the user to fill out registration info and have the program email or ftp the data to you.  This may be required for free tech support.


Best regards,

Mark Talluto
http://www.canelasoftware.com