Unable to Affect Printer Paper Orientation?

[Scott Rossi]

Hi List:

I'm wondering if anyone has come across a print dialog situation that has multiple ways of setting paper orientation (LC4, Windows XP).

After beating my head against the wall for several hours, I realized that the landscape paper  setting in the Page Setup dialog in XP is not being honored in the main Print dialog. Even when I explicitly script "set the printPaperOrientation to "landscape" before opening the system print dialog, the orientation setting shows up as "Portrait".  In my situation, the paper orientation is found in a secondary dialog that is accessed by clicking the Preferences button in the main print dialog.

There doesn't seem to be any way to force the Print dialog to accept the landscape setting.  In the Page Setup dialog, setting landscape orientation works as expected.  If I set the paper orientation manually and bypass the print dialog, I can print landscape no problem, so really the only issue is the main print dialog.  Is there anything else I can try short of creating yet another dialog for users to click "No, really, I want to print landscape!" ???

Thanks for any suggestions.

Regards,

Scott Rossi
Creative Director
Tactile Media, UX Design