revMail in Windows

[Sarah Reichelt]

Hi All,

I have just realised that under Windows, revMail will not send emails
over a certain size. The limit seems to vary depending on the number
of lines as well as the number of characters, but it seems that you
cannot rely on revMail to create an email with more than 1000
characters. Any when it fails, there is no error, just nothing
happens.

This means that my Windows users have been thinking they are sending
bug reports and I have not been getting them for about the last year.
Bug 7995 <http://quality.runrev.com/qacenter/show_bug.cgi?id=7995> was
filed as a blocker on 24th April 2009 and is still labelled as "new"
with no comments from anyone at RunRev.

I have tried constructing my own mailto URL and using both launch URL
and revGoURL to activate that.

All these options work fine on my Mac, it's just Windows that causes
the problems.
I keep archived copies of old versions of Rev, and in 2.8.1, revMail
worked OK. All versions since then are displaying this problem.

I can't get all the data I need in my bug report down to 1000
characters, so does anyone know of an alternative way to send emails
on Windows?
I want it to go through the user's mail client as I ask them to supply
additional information and attach screen shots. Otherwise I could use
an irev script on my web site.

Cheers,
Sarah