Problem installing RevWeb plugin

Petrides, M.D. Marian mpetrides at earthlink.net
Thu Sep 17 21:44:57 EDT 2009


Switching to Firefox solved the problem, at least under XP.  Haven't  
had a chance to try it with Vista yet. Thanks a million, Jim!

On Sep 17, 2009, at 7:30 PM, Jim Bufalini wrote:

> Try switching to Firefox for now on PC (both XP and Vista). They are  
> aware
> of problems with IE and are working on it.
>
> Aloha from Hawaii,
>
> Jim Bufalini
>
>> I'm having the devil of a time getting the RevWeb plugin to install  
>> on
>> Windows machines running Internet Explorer.  I have a couple of  
>> stacks
>> installed on my OnRev server that I can access and run just fine from
>> multiple Macs and also from a tablet PC on which I had previously
>> installed the plugin.
>>
>> However, when I try to access the URL from several different PCs on
>> three different networks, both at home and at work, I keep getting  
>> the
>> message that the plugin needs to be installed.  I install it and try
>> the site again and get the same message--this despite the fact that
>> Manage Add Ons in IE shows the plug in to be installed and enabled.
>>
>> I've tried this on 4 or 5 different Windows machines, running
>> everything from XP to Vista, and using both of my stacks. I've tried
>> restarting IE, rebooting the computer, everything I can think of.
>>
>> Does anybody have an idea what the problem is?
>>
>> TIA.
>> --Marian
>>
>>
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