What is the current version of Rev?

[Jim Bufalini]

Hi Nicolas,

> Thanks Jim but, as I wrote, your suggestion is not new. Tried it --
> repeatedly! -- and I assure you there is no dp4 folder within my
> RevEnterprise folder. Nor anywhere else on my hard-drive.

Didn't follow back the whole thread before I answered.
 
> And have also tried several other suggested solutions. License
> validation; managing versions (I have 2.6, 2.9, 3.5, 4.0dp4);
> restarting the computer; etc. Both on XP and Vista. All fail -- and by
> "fail" I mean nothing gets downloaded even though Rev says otherwise.

OK. Now I know you are on PC. I have downloaded dp-4 to both Vista and XP
the day it was announced. There was nothing unusual.

> Besides, if something had been downloaded, even on my optical fiber
> connection it should have taken a few seconds. But there is no
> noticeable time lag at all in the whole process.

Yes, as you know, the update process downloads about 11 or 12 files and you
should see around this number of progress bars appear one after another.

> The source of the problem is not inexperience; have been using Rev for
> years now. The problem is Rev dp3 and 3.5 state an update is
> available, that update is accepted by me clicking on a series of
> buttons, and yet, after restarting Rev, it is not dp4 but dp3 (or 3.5
> using "Manage versions") that starts up -- of course, since nothing
> was downloaded -- and still telling me that the dp4 update is
> available.

OK, something else has to be afoot here. You obviously updated to dp-3 using
the update process, as a dp is not separately downloadable, as far as I
know.

So, what's different between this time and the time you did it before? Did
Vista go to SP2 in the meanwhile? Did the UAC change? Have you tried running
Rev as administrator by right clicking on it and choosing run as
administrator, before attempting the upgrade? Better yet, can you log in as
THE Administrator and run the upgrade process from this account as opposed
to a user with admin privileges? That it is happening on XP also is a bit
puzzling because XP is much more tolerant of UAC issues. I wonder... has
your subscription run out and maybe the bug is that Rev is not notifying you
of this? Obviously you are dealing with something that happened over a short
time here. 

Aloha from Hawaii,

Jim Bufalini