Interesting blog post - comments anyone?

Petrides, M.D. Marian mpetrides at earthlink.net
Sun Nov 29 12:51:06 EST 2009


Frankly, I welcomed the opportunity to put in a good word for Rev.   
Every little bit of positive publicity makes it more likely that Rev  
will "live long and prosper"--and that's good news for all of us who  
use Rev professionally and as hobbyists.


On Nov 29, 2009, at 10:40 AM, Randall Reetz wrote:

> The idea that the customer services manager of a company would  
> enlist that company's own customers in a public debate over the  
> merits of that company's product and the rather easy to debase  
> claims it made of its product... Well it just feels a little icky.   
> I am a huge fan of xtalk and any bridge that can be built between  
> intent and the horrors of programming.  That is a professional  
> opinion, a philosophy.  When I purchase a product, that decision,  
> and the money that is exchanged is my argument for that product, and  
> should be sufficient to pay for any PR the company uses to attract  
> other customers. And to ask for help without explaining how that  
> decision to ask for customer help was made (and why) or at a minimum  
> also venturing your own attempt at the same debate seems a tad  
> unfair.  Choosing a tool, especially in programming where endless  
> hours are eaten up thereafter, well that is argument in itself.  Use  
> it!  Tell the world how many rev users there are.  If someone,  
> unabated, wants to defend your products in public debate, so be it.   
> But to ask this of your own customers?  If the product were free,  
> and if you were an unpaid volunteer, well maybe.
>
> randall
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