Interesting blog post - comments anyone?
Petrides, M.D. Marian
mpetrides at earthlink.net
Sun Nov 29 12:51:06 EST 2009
Frankly, I welcomed the opportunity to put in a good word for Rev.
Every little bit of positive publicity makes it more likely that Rev
will "live long and prosper"--and that's good news for all of us who
use Rev professionally and as hobbyists.
On Nov 29, 2009, at 10:40 AM, Randall Reetz wrote:
> The idea that the customer services manager of a company would
> enlist that company's own customers in a public debate over the
> merits of that company's product and the rather easy to debase
> claims it made of its product... Well it just feels a little icky.
> I am a huge fan of xtalk and any bridge that can be built between
> intent and the horrors of programming. That is a professional
> opinion, a philosophy. When I purchase a product, that decision,
> and the money that is exchanged is my argument for that product, and
> should be sufficient to pay for any PR the company uses to attract
> other customers. And to ask for help without explaining how that
> decision to ask for customer help was made (and why) or at a minimum
> also venturing your own attempt at the same debate seems a tad
> unfair. Choosing a tool, especially in programming where endless
> hours are eaten up thereafter, well that is argument in itself. Use
> it! Tell the world how many rev users there are. If someone,
> unabated, wants to defend your products in public debate, so be it.
> But to ask this of your own customers? If the product were free,
> and if you were an unpaid volunteer, well maybe.
>
> randall
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