On-Rev down?

[Heather Nagey]

Dear List Folks,

While we appreciate your consideration in not raising an urgent ticket  
on this, our sys admin would like me to tell you, that actually he  
*wants* to get those calls! If your on-rev server is uncontactable,  
you should send an email to support at on-rev.com, with Urgent in the  
subject line. This will physically telephone our sys admin, 24/7. And  
yes, it will get through even if the on-rev servers are down, because  
the support system is on a separate server.

It does appear some glitch occurred last night, but because no-one  
actually raised an urgent ticket, we don't know what it was... it  
seems to have resolved itself quite quickly.

Warm Regards,

Heather


On 12 May 2009, at 23:22, Ian Wood wrote:

> Yes, back up again.
>
> Ian
>
> On 12 May 2009, at 23:16, Pierre Sahores wrote:
>
>> Up again after 45 mn of interruption
>
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Heather Nagey
Customer Services Manager
Runtime Revolution Ltd
http://www.runrev.com
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