Call for comments: Rev as a Second Language
J. Landman Gay
jacque at hyperactivesw.com
Tue Jan 27 11:09:52 EST 2009
Dave wrote:
> 6. Lack of support, explain that RunRev will most likely do nothing to
> help you figure out the above problems and you are pretty much at the
> mercy of a voluntary mailing list.
Runtime provides free "up and running" tech support. For more in-depth
support, they offer a support package of 10 incidents, or you can
purchase support incidents one at a time. There are far too many
customers to provide free support for every scripting issue that
individuals may encounter. Most people are relieved to find that there
is such a wealth of free information on this list, so I always suggest
this and the forums as alternate venues.
Did you purchase a support package?
--
Jacqueline Landman Gay | jacque at hyperactivesw.com
HyperActive Software | http://www.hyperactivesw.com
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