McAfee virus detection deletes valid file
bobs at twft.com
Mon Feb 16 12:52:51 CST 2009
Gotta weigh in on this with Jacque. There is no way a distributed app
can require this level of futzing by the end users, or even an IT
person. If I encountered something like that in some software that
told me I had to edit some registry key or play with permissions to
get their software to work, I would simply not use the software. In
fact I have banned some software from our inventory because they
"require" the end user to be an administrator. That's pretty cheeky
Calvary Chapel CM
On Feb 16, 2009, at 9:14 AM, Luis wrote:
> You could include a manual 'how to' for this...
> I think if you set the script to run at startup (via a Registry key
> setting?) you might prevent it from being deleted: Not too sure
> about this, but it's something I've heard about.
> Will McAfee check the application's Trusted Sources? If so, maybe
> getting this set will then tell McAfee to keeps its hand off.
> Other than that, maybe checking to see if there are any command line
> switches that could do it (after the usual 'please disable any anti-
> virus software prior to running the installation') - Hey! Why not
> just get them to disable it for the duration of the installation!
> On 16 Feb 2009, at 16:29, J. Landman Gay wrote:
>> Luis wrote:
>>> Is this the Enterprise version of McAfee? I'm not sure if the same
>>> applies to the consumer versions:
>>> In the On-Access Scan Properties you can set an exception in the
>>> ScriptScan tab.
>>> Failing that, you can tell it to exclude scanning a specific
>>> folder (where the actions and the script reside).
>> Thanks so much, I'll pass this on, but I'm skeptical about its
>> effectiveness. The target user base is very naive for the most part
>> and we can't trust them to tinker with their virus settings. It's a
>> general consumer app that will be sold to home users as well as
>> schools, etc. I think they will see the virus warning, click OK,
>> and break the software. Then the app will get blamed for being buggy.
>> I wish we could contact McAfee find out how to circumvent this but
>> of course they'd just laugh if they responded at all.
>> Jacqueline Landman Gay | jacque at hyperactivesw.com
>> HyperActive Software | http://www.hyperactivesw.com
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