Printer driver crash on Win
Scott Morrow
scott at elementarysoftware.com
Thu Feb 5 16:01:52 EST 2009
I asked them to make sure they were using the latest drivers. His tech
guy came by and I think made sure this computer was running the
latest... but, of course, that isn't the same as seeing if the drivers
are identical. Mostly I think they didn't want to fool with it
anymore (can't blame them) Next time we revisit this I'll check.
Scott Morrow
Elementary Software
On Feb 5, 2009, at 11:46 AM, J. Landman Gay wrote:
> Scott Morrow wrote:
>> I have a client experiencing this problem (application quits) on
>> one machine under Windows XP. All the rest of the machines at his
>> site print correctly with this application. We have tried several
>> times to solve this but for now he is just not using that
>> particular computer to print with this application. The print
>> routine uses open printing and close printing. I haven't been able
>> to duplicate this on any of my machines.
>
> Hate when that happens. Does his machine use the same print drivers
> as the others? Since you've been troubleshooting, I assume it does,
> but it never hurts to ask.
>
> --
> Jacqueline Landman Gay | jacque at hyperactivesw.com
> HyperActive Software | http://www.hyperactivesw.com
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