AW: Re-3: help needed: Error 10038 on socket

Fri Apr 3 14:01:16 EDT 2009

Hi Matthias,
hmmm, testing to open that url in my IE 7 IE says "URL not found, please
check the spelling" testing it in my Firefox 3.0.8 it mixes the URL
completely up and redirects to an unknown public.com domain. BUT on my Win
XP PC (where I performed these browser testing) my app is running without
any problems. At one of my customers similar phenomena appear.

Yes I could create a standalone for a non-protected folder - takes a
while...

> -----Ursprüngliche Nachricht-----
> Von: use-revolution-bounces at lists.runrev.com [mailto:use-revolution-
> bounces at lists.runrev.com] Im Auftrag von runrev260805 at m-r-d.de
> Gesendet: Freitag, 3. April 2009 16:34
> An: use-revolution at lists.runrev.com
> Betreff: Re-3: help needed: Error 10038 on socket
> 
> Hi,
> 
> another thing is:
> 
> 1. What happens, when the customer tries to open that url directly in the
> Browser? does this work?
> 
> 2. Can you create a standalone, which  opens a php-file in a non-protected
> folder and let the customer try that standalone. What happens.
> 
> Regards,
> 
> Matthias
> 
> 
> 
> -------- Original Message --------
> Subject: AW: AW: help needed: Error 10038 on socket (03-Apr-2009 15:54)
> From:    Tiemo Hollmann TB <toolbook at kestner.de>
> To:      runrev260805 at m-r-d.de
> 
> > Good idea with the event log, I'll check it this evening with one of the
> > customers.
> > Tiemo
> >
> > > -----Ursprüngliche Nachricht-----
> > > Von: use-revolution-bounces at lists.runrev.com [mailto:use-revolution-
> > > bounces at lists.runrev.com] Im Auftrag von Luis
> > > Gesendet: Freitag, 3. April 2009 15:43
> > > An: How to use Revolution
> > > Betreff: Re: AW: help needed: Error 10038 on socket
> > >
> > > Hiya,
> > >
> > > I was assuming ftp because all the username:password setups I use are
> > > ftp.
> > >
> > > 'The client is supposed to log in only once at startup.' Ok, but can
> > > they manually attempt logins? They may be tripping the blocking
> > > feature, although I've only experienced that with ftp servers.
> > >
> > > I thought it might be a problem with winsock, which would need the
> > > TCP/IP service removed and reinstalled, but that would be more likely
> > > with older machines.
> > >
> > > As per the driver: The driver for the network card (or wireless
> > > card). Maybe reinstalling that?
> > >
> > > I would leave the winsock and driver issues until the end.
> > >
> > > Can you get a copy of the Event Log to see what actually is reported
> > > at the system level?
> > >
> > > Cheers,
> > >
> > > Luis.
> > >
> > >
> > > On 3 Apr 2009, at 14:30, Tiemo Hollmann TB wrote:
> > >
> > > > Hi Luis,
> > > > both clients have Win XP, at least one of them SP3 (what works on my
> > > > machines with SP3 without problems)
> > > >
> > > > Why should it be ftp? Up to now http works fine.
> > > >
> > > > The client is supposed to log in only once at startup. So I can't
> > > > see any
> > > > "too frequently".
> > > >
> > > > A driver problem? Which drivers do you think of?
> > > >
> > > > Do you know, if the internet libraries of runrev regard the windows
> > > > network
> > > > settings, like proxy and DNS? Or do they try to make their own way?
> > > >
> > > > Thanks
> > > > Tiemo
> > > >
> > > >> -----Ursprüngliche Nachricht-----
> > > >> Von: use-revolution-bounces at lists.runrev.com [mailto:use-
> revolution-
> > > >> bounces at lists.runrev.com] Im Auftrag von Luis
> > > >> Gesendet: Freitag, 3. April 2009 14:58
> > > >> An: How to use Revolution
> > > >> Betreff: Re: help needed: Error 10038 on socket
> > > >>
> > > >> Ooops, working on two machines at the moment and neglected to add:
> > > >>
> > > >> Is this happening on different OS's? If so, it could be that the
> > > >> server is blocking connection attempts if it's detecting that your
> > > >> clients are logging in 'too frequently', some are set to timeout
> > > >> after 30 minutes to allow another attempt to log in.
> > > >>
> > > >> How often does the app/client log in?
> > > >>
> > > >> Cheers,
> > > >>
> > > >> Luis.
> > > >>
> > > >>
> > > >> On 3 Apr 2009, at 13:51, Luis wrote:
> > > >>
> > > >>> Hiya,
> > > >>>
> > > >>> Shouldn't that be ftp?
> > > >>>
> > > >>> Other than that it could be a driver problem. Which version/Patch
> > > >>> level of Windows?
> > > >>>
> > > >>> Cheers,
> > > >>>
> > > >>> Luis.
> > > >>>
> > > >>> On 3 Apr 2009, at 12:20, Tiemo Hollmann TB wrote:
> > > >>>
> > > >>>> Hello, first of all I want to thank you all great list members
> who
> > > >>>> were so
> > > >>>> patient and helpful with me questions and problems. On April 1st
> I
> > > >>>> released
> > > >>>> my first real app with rev and without you I would have never
> > > >>>> managed it, no
> > > >>>> way! Now it is in the market and as with all new products first
> > > >>>> problems and
> > > >>>> bugs appear, though I had a 3month beta test phase of extensive
> > > >>>> tests.
> > > >>>>
> > > >>>>
> > > >>>>
> > > >>>> My most urgent problem is "error 10038 on socket" when trying to
> > > >>>> execute:
> > > >>>>
> > > >>>> put url http//user:pw at myserverandpath/foo.php into result
> > > >>>>
> > > >>>>
> > > >>>>
> > > >>>> This php wants to connect to a mysql db. On most Win and Mac
> > > >>>> machines my
> > > >>>> script runs without any problems, but now I get several customers
> > > >>>> with this
> > > >>>> error and they cant start my app (because the result of this php
> is
> > > >>>> mandatory). I tried to switch off the firewall and anti virus
> with
> > > >>>> one
> > > >>>> privat customer and to route around a proxy server at a school
> > > >>>> installation.
> > > >>>> But in booth cases the error remaind the same. Who refuses the
> > > >>>> connection to
> > > >>>> my php? What does this socket problem tells me? Is there anything
> > > >>>> I can code
> > > >>>> different?
> > > >>>>
> > > >>>>
> > > >>>>
> > > >>>> Has anybody an idea what is happening here and where a starting
> > > >>>> point could
> > > >>>> be for further researches?
> > > >>>>
> > > >>>>
> > > >>>>
> > > >>>> Any help and hints highly appreciated
> > > >>>>
> > > >>>> Tiemo
> > > >>>>
> > > >>>>
> > > >>>>
> > > >>>>
> > > >>>>
> > > >>>>
> > > >>>>
> > > >>>> _______________________________________________
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> 
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