PAYPAL [was] [ANN] The reason why I was so quiet recently.
J. Landman Gay
jacque at hyperactivesw.com
Mon May 19 12:37:44 EDT 2008
Richard Miller wrote:
> I had to create a store inside my Rev software which did not use a
> browser.
We did something similar with TeachMac, an app that provides tutorials
and teaching materials for (often very new) computer users. We
originally started by using a browser for purchases, but given the
nature of most of the customers we found that they had trouble leaving
the app, waiting for an email, and especially managing the copy/paste of
the serial keys and purchasing data they needed to register tutorials.
Eventually we just changed everything to connect to Kagi directly from
within the app. They seemed to appreciate that and support calls fell
dramatically. Customers pay via an integrated dialog in the app, and the
module they have purchased opens immediately without any interaction on
their part; they never have to do anything manually or leave TeachMac.
It just works, as they say.
For a one-time purchase they may have managed all right with a browser,
but since TeachMac uses a pay-as-you-go, pick and choose modules
interface, staying inside the app was a terrific boon to the users.
--
Jacqueline Landman Gay | jacque at hyperactivesw.com
HyperActive Software | http://www.hyperactivesw.com
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