New User Doc Whine & What?

Ken Ray kray at sonsothunder.com
Thu Jan 3 14:00:18 CST 2008


On Thu, 03 Jan 2008 13:51:16 -0600, J. Landman Gay wrote:

> Ken Ray wrote:
> 
>> 4) Turned out there was; the video downloaded and started to play, 
>> but I could only hear the audio; the area of the QT player didn't 
>> redraw and so I couldn't figure out what was going on (must be some 
>> bug with my system - I hope). 
> 
> The videos require that the TechSmith Ensharpen codec is installed. 
> Rev offers to install it at the end of its normal installation cycle 
> but the user has the option to refuse. If you refuse, you'll hear 
> audio but won't see any video in the tutorials. You can either 
> re-install Rev and make sure you agree to the codec installation, or 
> you can grab the codec here and install it manually:
> 
> <http://www.techsmith.com/download/codecs.asp>

Ah, then perhaps Rev should detect if the codec was installed or not, 
and not provide the video options if it's not available? Or offer to 
re-install it? That would help a lot.


Ken Ray
Sons of Thunder Software, Inc.
Email: kray at sonsothunder.com
Web Site: http://www.sonsothunder.com/



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