New User Doc Whine & What?

[J. Landman Gay]

Ken Ray wrote:

> 4) Turned out there was; the video downloaded and started to play, but 
> I could only hear the audio; the area of the QT player didn't redraw 
> and so I couldn't figure out what was going on (must be some bug with 
> my system - I hope). 

The videos require that the TechSmith Ensharpen codec is installed. Rev 
offers to install it at the end of its normal installation cycle but the 
user has the option to refuse. If you refuse, you'll hear audio but 
won't see any video in the tutorials. You can either re-install Rev and 
make sure you agree to the codec installation, or you can grab the codec 
here and install it manually:

<http://www.techsmith.com/download/codecs.asp>


-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com