2.9 Freeze on OSX

[J. Landman Gay]

Thomas McGrath III wrote:

> Error on trying to save:
> 
> "Can't save stack libITS due to an error:
> can't open stack backup file
> Check the file path, and make sure you
> have sufficient permissions."
> 
> I am not even using GLX2 in RR in this new user account, which is what 
> normally is set to back up my stacks. So I look for an RR backup setting 
> and find none. What is causing this backup file to happen and what path 
> is it referring to? If I can find that maybe I can deal with the 
> Permissions.

When Rev saves a stack, it first renames the original by adding a tilde 
at the end of the file name. Then it tries to copy the stack into a new 
file. If for some reason the duplication doesn't succeed, you get that 
error. The backup it is refering to is the original copy, now renamed, 
which you should be able to find in its original enclosing folder. You 
can restore the original by removing the tilde from the file name. It 
won't have your new changes in it, of course, but you'll have the 
orginal copy to work with again.

The error when saving is almost always due to an inability to write to 
the hard drive. That can be a permissions error, a hard drive error, a 
disk full error, or anything else that prevents the duplicate stack from 
being created.

I would check the permissions on the stack file itself, on its enclosing 
folder (you copied it from the shared directory, right? Does it still 
belong to the "original" owner?), the permissions on the Rev app itself 
as well as Rev's enclosing folder. Rev needs to be able to read and 
write. As an experiment, give everyone all permissions for all the 
folders and files -- the owner, the group, and everyone -- just to see 
if that's the problem. Basically you want anyone to be able to copy and 
write to that user's account. You can change the permissions back later, 
but see if that fixes it for now.

-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com